Standard Terms and Conditions
Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Tropical Poultry Services Limited (TPSL) only grants use and access to this website, its products, and its services to those who have accepted its terms.
Privacy policy
Before using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.
Age restriction
You must be at least 18 (eighteen) years of age before using this website. By using this website, you warrant that you are at least 18 years of age and may legally adhere to this Agreement. TPSL assumes no responsibility for liabilities related to age misrepresentation.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of TPSL, its affiliates, directors, officers, employees, agents, suppliers, or licensors, including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the TPSL’s intellectual property, including electronic, digital, or new trademark registrations.
You grant TPSL a royalty-free and non-exclusive license to use, copy, transmit and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company to come to an agreement.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of TPSL, its affiliates, directors, officers, employees, agents, suppliers, or licensors, including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the TPSL’s intellectual property, including electronic, digital, or new trademark registrations.
You grant TPSL a royalty-free and non-exclusive license to use, copy, transmit and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company to come to an agreement.
User accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities under your account or password.
If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
Applicable law
By visiting this website, you agree that the laws of the Federal Republic of Nigeria, without regard to principles of conflict laws, will govern these terms and conditions or any dispute of any sort that might come between TPSL and you or its business partners and associates.
Disputes
Any dispute relating to your visit to this website or to products you purchase from us shall be arbitrated by an arbitrator jointly appointed or between you and TPSL, and you consent to this arrangement.
Indemnification
You agree to indemnify TPSL and its affiliates and hold TPSL harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our legal counsel.
Limitation on liability
TPSL is not liable for any damages that may occur to you due to your misuse of our website.
TPSL reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between TPSL and the user, and this supersedes and replaces all prior agreements regarding the use of this website.
Data Protection/Privacy Policy
TPSL is committed to processing data in accordance with its responsibilities under the Nigerian Data Protection Regulation (NDPR). Accordingly, TPSL will ensure that your personal data is;
- processed lawfully, fairly,and in a transparent manner in relation to individuals;
- collected for specified, explicit,and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be inconsistent with the initial purposes;
- adequate, relevant,and limited to what is necessary in relation to the purposes for which they are processed;
- accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that inaccurate personal data, having regard to the purposes for which they are processed, are erased or rectified without delay;
- kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for more extendedperiods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to the implementation of the appropriate technical and organisational measures required by the GDPR to safeguard the rights and freedoms of individuals; and
- processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organisational measures.”
Use of Personal Data
- We use personal data to provide the services you request. To the extent that we use your personal information to market to you, we will allow you to unsubscribe from promotional emails via a link provided in each mail. If you would like us to remove your personal information from our database, unsubscribe from emails and SMS.
- We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions, and as otherwise described to you at the time of collection
- User data (email address, name, phone number, etc.) may be shared with TPSL providers to improve order processing and customer service. It may also be used for marketing research purposes and customer relation management.
- User data collected also helps us personalize our website according to user wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
- Process orders
- Deliver products and services
- Process payments and communicate with you about your orders, products, services, and promotional offers
- Keep and update our database and your accounts with us
- Propose a unique and targeted navigation experience
- Prevent and detect fraud and abuse on our website
By completing an order or signing up, you agree to receive
- Emails associated with finalizing your order may contain relevant offers from third parties.
- Emails are asking you to review Tokunbo Stores and your purchase.
- Promotional emails, SMS, and push notifications from TPSL.
Security of Data Collected
- TPSL shall ensure that personal data is stored securely using up-to-date modern software.
- Access to personal data shall be limited to personnel who need access,and appropriate security should be in place to avoid unauthorised sharing of information.
- When personal data is deleted,this should be done safely such that the data is irrecoverable.
- Appropriate backupand disaster recovery solutions shall be in place.